Phone consultations are usually an hour long. During the phone consultation, we will discuss the process in detail and review the completed checklist.. Based on your responses and any supporting documentation you are able to provide, we will provide guidance on measures that still need to be implemented. At the end of the phone consultation, we will set up an appointment for the initial site visit. We will then send you the revised checklist and a list of action items that need to be implemented before the initial site visit, if appropriate.

You can prepare for the phone consultation by thoroughly reviewing the completed checklist and being prepared with supporting documentation for each measure. Although we provide the action items via email after the phone consultation, we ask that you take notes to minimize delays.

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